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What if I have special health considerations?
If you have high blood pressure, heart conditions, varicose veins, or if you are pregnant, please consult doctor prior to seeking spa services.
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I’m pregnant, can I experience a massage?
We do not recommend that you receive a massage during your first trimester of your pregnancy. We will not perform a massage unless you have a doctor’s note.
Our therapists are not professionally trained in prenatal massage. However, if you want to relax after first trimester, we recommend light / gentle olive oil massage with no deep stroke / no point pressure. Avoid abdomen, lower back and feet. Avoid lying facedown. You can sit or lie on your side and hug a full-length body pillow for support.
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What if Im late for my appointment?
If you are running late for your appointment, a phone call would be recommended. Late arriving appointments cannot be guaranteed of a service time slot. Late arrivals may be subject to an adjusted appointment duration or given away to a standby client.
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Do I have to pay any additional charges?
All prices are net, excluding gratuities |
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How should I give gratuities?
Our spa staff is dedicated to exceeding your expectations and creating a memorable spa experience. Gratuities for these efforts are greatly appreciated and can be either given directly to the staff member, or extended at the front desk of the spa.
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Do you accept credit cards?
We accept all major credit cards (Visa and Master Card) and cash. No extra charge on credit card for amount more than 500 baht.
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Are gift certificates available?
Spa gift certificates may be purchased in specific amounts. Gift certificates can be redeemed toward services or products.
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What do I wear for my massage?
During your treatment, it is recommended that you experience body services without clothing.* Our therapists are professionally trained and will ensure a level of comfort by appropriately draping areas of the body that are not a focus of the treatment.
*except thai massage, foot massage, head & shoulder massage
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How long should my hair be for waxing to be effective?
Your hair should be 1/4 inches long, depending on the thickness of the hair.
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Do you have services available for men?
We have equal services available for both men and women. |
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Do you have male therapists?
We do not have any male therapists |
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Can I ask the therapist to adjust certain things to increase my comfort?
Whether it is the room temperature or the level of massage pressure, please communicate your preferences with the therapist so that he or she can make your time with us a special experience.
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Is there parking available?
There is parking available at both branches |
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